This year marks the third year that J.D. Power and Associates has recognized TomTom for call center customer satisfaction excellence! We’re proud to report that TomTom is in fact, the only GPS company to date to receive this award.
Our customer support representatives were evaluated based on several criteria including: courtesy, knowledge, concern for the customer, usefulness of the information provided, convenience of operating hours, ease of reaching a representative, and timely resolution.
We’ve said it before and we’ll say it again
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